The Nigerian Communication Commission (NCC) has advised citizens not to hesitate to dump any mobile telecom network that fails to offer them satisfactory service.
The NCC advice is coming on the heels of unending complaints of poor services of some telecos.
Responding to a questions on bad network by service during the NCC DAY event held at the 36th Lagos International Trade Fair, the Director of Consumer Affairs Bureau (CAB) of the NCC, Mr. Efosa Idehen, said the Commission had long taken care of the poor network issue through introduction of mobile number portability technology.
Idehen said: “Consumers are the king anytime, but the challenge we face in Nigeria is that consumers want us to mandate one particular service provider they like to do their best even when others are doing better than their preferred service providers.
“When you don’t like the service of your service provider, punish them by leaving. All you just need to do is to port to the network that you feel is better.
Ask them that you want to come to the network and then they will give you form and you type port to 3232.
“You have only 30 days to stay with that network, if you don’t like it, you can port to another one. The reason we did this is to ensure your number goes with you everywhere you go,” he added.