The Enugu Electricity Distribution Company (EEDC) has clarified that prepaid meter upgrade is free of charge to customers within the company’s franchise network in South-East.
The Head, Corporate Communications of EEDC, Mr. Emeka Ezeh, disclosed this on Wednesday in Enugu.
Ezeh said that it is regrettable that some yet-to-be-identified individuals are going about extorting unsuspecting customers of their money to have their meters upgraded.
According to him, this is wrong and it does not represent the company’s position and is unacceptable.
“EEDC further reiterates that the prepaid meter upgrade is free and at no cost to customers.
“Customers are urged to ignore any such proposal from anyone asking them to pay any amount for their meters to be upgraded.
“The company advises that such action should be reported to EEDC through its Whistle Blowing line: 08146026678,” he said.
