Managing Director of the Federal Airports Authority of Nigeria (FAAN), Mr. Saleh Dunoma, has stressed the need for teamwork in order to improve on services rendered by the organisation to the public.
Speaking at the First Quarter Stakeholders Forum 2018 held in Lagos, Dunoma, represented by the Director of Engineering Services, Salisu Daura said service delivery is key to the system’s growth.
According to the FAAN boss, working together as a team will ensure improved service delivery in any organization, stressing that every worker has a role to play in the system.
“Service delivery is very key in systems growth; everybody must be involved in teamwork. Everyone has a role to play to ensure effective service.”
Dunoma, who urged workers of the agency to remain committed in the discharge of their duties to improve on the state of airports across the country, explained that the essence of the forum was to evaluate services rendered by FAAN in the previous year with a view to improving on areas of shortfalls to achieve excellent service.
The National Coordinator, Servicom office in the Presidency, Mrs. Nnenna Akajimeli, said the stakeholders’ forum is aimed at re-positioning the service delivery process of FAAN towards effectiveness and optimal efficiency to serve its customers and achieve its mandate.